Beat The Online Shopping Chaos This Christmas.

Planning to buy your presents online for Christmas? Start ordering NOW!

I’ve worked in the online industry and whilst most of the time the process is smooth, there are hick ups and you don’t want to fall into that small percentage that have dramas with failed deliveries, cancelled orders or damaged items. Here’s a few tips to ensure you get them on time without freaking out at the last minute that you don’t have the gift you purchased.

The best time is to start buying now and have your purchases done by the beginning of December. Yes, you heard right you want things to start shipping to you by no later than late November early December. Even if you think you have plenty of time-it’s Christmas, the reality is both couriers and suppliers are in overload and chaos is about to ensue. Don’t be fooled by the shipping timeframes displayed on the product description.

Here are my tips to ensure that your gifts arrive on time and if they don’t you still have time to sort it out:

  • Look at the ship date of the item and make sure you add a few business days to it to allow for courier delays or even (dare I say it) failure to fulfil your order.
  • Make sure you check both your inbox and spam folders for shipping notifications. You’ll be surprised at how many people don’t check their spam/junk mail and low and behold their shipping notification is there. If you haven’t received a shipping notification at least a week (depending on where your order is shipped from) before it’s due call or email the company with your details (all of them, order number included ) and get an update.
  • If you’re buying from overseas companies this will generally take about a week or two before you get a shipping notification and then another week to a few weeks before the item gets to you. SO, make sure you see where the item is being shipped from and if you’re not sure email the company for more info. Trust me I know the frustrations of customers because they didn’t do their research.

You don’t want to be this person trying to sort out last minute gifts because your online purchases haven’t shown up.

  • Buy from trusted websites, ones that you’ve bought from before or you know people that have purchased from these sites.
  • Unless they are clothing sites like ASOS, The Iconic etc (this applies to every other day of the year too), DO NOT- I REPEAT DO NOT buy from online companies that do not offer comprehensive product descriptions and don’t have proper online reviews. Think of all those facebook posts of people who bought the dress of their dreams only to receive a dyed potato sack with cut out holes for your arms in the mail.
  • If you’re on a budget go for something like a voucher for experiences that you can get cheaply, like from Groupon for instance. Everyone loves a free dinner or beauty treatment. This also means that you don’t have to wait and stress about shipping timeframes and you can buy these at the last minute if you’re as unorganised as I am (just make sure you have access to a printer).
  • IF you find an item or website that promises things and you believe it’s too good to be true .. Then it probably is.

Remember the more you get done now the less stressed you’ll be when the rest of the world is going into consumer meltdown!

Happy Shopping.

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